plslot Privacy Policy

1.1 plslot is committed to protecting the privacy and security of your personal information. We understand that when you share your data with us, you are placing your trust in plslot, and we take that responsibility seriously.

1.2 This Policy applies to all personal data collected by plslot through the plslot website, mobile platform, customer support channels, and any other means by which you interact with plslot. By registering an account or using the plslot Platform, you acknowledge that you have read and understood this Policy.

1.3 plslot acts as the Personal Information Controller in respect of the personal data it collects from players and website visitors. Our Data Protection Officer can be contacted at the details provided in Section 14 of this Policy.

1.4 This Policy should be read together with our Terms & Conditions, which are available at plslot.app/terms-conditions.

2.1 Registration Data. When you create a plslot account, we collect: full name, date of birth, email address, mobile number, residential address (including city, province, and postal code), and username and password.

2.2 Identity Verification (KYC) Data. To comply with Philippine anti-money laundering regulations and to verify your age and identity, we may collect: government-issued identification documents (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID), proof of address documents, and selfie photographs for identity verification purposes.

2.3 Financial Data. To process deposits and withdrawals, we collect: GCash mobile number, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history on the plslot Platform.

2.4 Gaming Activity Data. We collect records of your gaming activity on the Platform, including: games played, bets placed, amounts wagered, winnings and losses, session duration, and responsible gaming tool usage.

2.5 Technical Data. We automatically collect certain technical information when you use the Platform, including: IP address, device type and operating system, browser type and version, referring URLs, and pages visited on the Platform.

2.6 Communications Data. We retain records of communications between you and plslot, including live chat transcripts, email correspondence, and support ticket history.

3.1 Directly from You. Most of the personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions.

3.2 Automatically. We collect technical and usage data automatically through cookies, web beacons, and similar tracking technologies when you access and use the Platform. See Section 9 for more details on our use of cookies.

3.3 From Third Parties. We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), and fraud prevention services, where necessary to operate the Platform and comply with legal obligations.

4.1 plslot uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your plslot account, including processing your registration and verifying your identity;
• Service Delivery: To provide you with access to games, sports betting, and all other features of the plslot Platform ;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank;
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering obligations, age verification requirements, and reporting obligations to regulatory authorities;
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform;
• Responsible Gaming: To monitor gaming activity and provide responsible gaming tools, including deposit limits, session reminders, and self-exclusion;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Marketing Communications: To send you promotional offers, bonuses, and news about plslot, where you have consented to receive such communications;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features and performance of the plslot Platform.

4.2 plslot will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

5.1 plslot processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to provide the plslot Platform and services you have registered for;
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax obligations;
• Legitimate Interests: Processing is necessary for plslot's legitimate interests, including fraud prevention, Platform security, and business analytics, where these interests are not overridden by your rights;
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

6.1 plslot does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by plslot;
• Fraud Prevention Services: Third-party providers that assist plslot in detecting and preventing fraud and money laundering;
• IT and Hosting Providers: Cloud hosting and infrastructure providers that store and process Platform data on plslot's behalf;
• Regulatory Authorities: Philippine gaming regulatory authorities, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government bodies, where required by law;
• Legal and Professional Advisers: Lawyers, accountants, and auditors engaged by plslot, subject to professional confidentiality obligations.

6.2 All third-party service providers engaged by plslot are required to process your personal data only on plslot's instructions and in accordance with applicable data privacy law. plslot does not authorize any third party to use your personal data for their own independent purposes.

7.1 plslot retains your personal data for as long as your account is active and for such additional period as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7.2 In accordance with Philippine anti-money laundering regulations, transaction records and KYC documentation are retained for a minimum of five (5) years from the date of the transaction or account closure, whichever is later.

7.3 Following account closure, plslot will securely delete or anonymize your personal data within a reasonable period, except where retention is required by law or for the establishment, exercise, or defense of legal claims.

7.4 Marketing preferences and consent records are retained for the duration of your account and for a reasonable period thereafter to demonstrate compliance with applicable law.

8.1 plslot implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the plslot Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of the Platform;
• Multi-factor authentication for administrative access to plslot systems;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, plslot will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

8.3 While plslot takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your plslot account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

9.1 plslot uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, remember your preferences, and analyze how the Platform is used.

9.2 Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and responsible gaming limits, to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use the Platform so we can improve its performance and features. Data collected is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotional content to you, where you have consented to receive marketing communications from plslot.

9.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the plslot Platform.

10.1 Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in respect of your personal data held by plslot:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as described in this Policy;
• Right of Access: The right to request a copy of the personal data plslot holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to plslot's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days in accordance with the Data Privacy Act.

11.1 The plslot Platform is strictly intended for adults aged 21 years and above. plslot does not knowingly collect personal data from persons under the age of 21.

11.2 If plslot becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the plslot Platform, please contact our support team immediately.

12.1 The plslot Platform may contain links to third-party websites or services. plslot is not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policies of any third-party sites you visit.

12.2 The inclusion of any link on the plslot Platform does not imply endorsement by plslot of the linked website or its content.

13.1 plslot reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the Platform.

13.2 The date of the most recent revision is displayed at the top of this Policy. Your continued use of the plslot Platform following any update constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way plslot handles your personal data, please contact our Data Protection Officer. We are committed to addressing all data privacy enquiries promptly and transparently.

14.2 For complaints that have not been resolved to your satisfaction, you may contact the National Privacy Commission of the Philippines.